1. Introduction
QARC TECH ("we", "us", "our") operates www.qarctech.com and provides enterprise AI consulting, custom AI development, and intelligent automation services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
2.1 Information You Provide
- Contact details: name, email, phone number, company, and job title when you submit forms or request a consultation.
- Communications: messages, inquiries, and documents you share with us.
- Project data: information, files, or datasets shared under a signed agreement for AI development work.
2.2 Information Collected Automatically
- Technical data: IP address, browser type, operating system, referring URL, device identifiers.
- Usage data: pages visited, time on page, click patterns, session duration.
- Cookies & similar technologies: for analytics, preferences, and security. See Section 6.
3. How We Use Your Information
- To deliver, operate, and improve our services and website.
- To respond to inquiries and schedule consultations.
- To send service updates, proposals, and relevant marketing (with opt-out).
- To comply with legal obligations and enforce our Terms of Service.
- To protect against fraud, abuse, and security threats.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, we process your data based on: (a) your consent; (b) performance of a contract; (c) compliance with legal obligations; or (d) our legitimate business interests.
5. How We Share Your Information
We do not sell your personal information. We may share data with:
- Service providers: cloud hosting, analytics, email delivery, and CRM — bound by data-protection agreements.
- Legal & compliance: when required by law, court order, or to protect rights and safety.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with continued protection of your data.
6. Cookies & Tracking
We use essential cookies for site functionality, and analytics cookies (such as Google Analytics) to understand usage. You can control cookies through your browser settings. Disabling cookies may affect site features.
7. Data Retention
We retain personal data only as long as necessary for the purposes described, or as required by law. Contact form submissions are retained up to 24 months unless you request earlier deletion.
8. Data Security
We implement industry-standard administrative, technical, and physical safeguards — including TLS encryption, access controls, and regular security reviews. No system is 100% secure; we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@qarctech.com.
10. International Data Transfers
QARC TECH is headquartered in India. If you access our services from outside India, your information may be transferred to, stored, and processed in India and other jurisdictions where our service providers operate, under appropriate safeguards.
11. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on this page with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance.
13. Contact Us
QARC TECH
Kavundampalayam, Coimbatore, Tamil Nadu 641029, India
Email: privacy@qarctech.com
Phone: +91 78678 99920